Never Say These 7 Things in Sales
Disagreements come in more ways than just saying "no." And if you are disagreeing with someone, you'll never close the sale.
Agreement is vital and is the single most important and violated rule of selling! I’m not saying you should mislead the customer. There’s an art to telling the customer, “I’d love to make that happen to you,” rather than, “I can’t,” “I won’t” or “That’s not my job.”
Here are seven things not to say in sales or business:
1. "That’s not my department."
You must take responsibility for everything, whether it’s in sales or your personal life. Don’t blame the economy, don’t blame other people, and don’t blame any external conditions, because blaming is something you do to become a slave.